Shipping policy

Carmen Saez Illustration will ship your order on Thursdays after your order has been paid, unless it concerns a public holiday. With a bank transfer, it applies within 2 working days after the amount has been credited to our account.

Check your personal data before processing the order. The company is not responsible in case there is any errors and the delivery could not be made. Then the client needs to bear the cost of new shipment in case of returnning to the studio.


Shipping costs uses the following (contribution to) shipping costs:

FREE SHIPPING WORLDWIDE

COUNTRY

POSTAL COMPANY

PRICE

FREE SHIPPING

THE NETHERLANDS

POSTNL

Always

After sending, between 1-3 days

EUROPEAN UNION

POSTNL

Always

After sending, between 3-5 days

REST OF EUROPE POSTNL Always

REST OF THE WORLD

POST NL

Always

ALL PRICES INCLUDE VAT, PACKAGING AND ADMINISTRATION COSTS.

UNFORTUNATELY IT IS NOT POSSIBLE TO DELIVER TO A PO BOX ADDRESS.

HAS YOUR ORDER ARRIVED BROKEN OR INCOMPLETE?

Please do not hesitate to contact us by email carmensaezor@gmail.com. If in doubt, please contact us.